Social Media Engagement
Real-time, cross-channel messaging that activates followers and grows communities.
Campaign Orchestration
Announce drops, launches, and live events with coordinated blasts on SMS, WhatsApp, and Email—plus social deep links for instant traffic.
Community Support via DMs
Route Instagram/Facebook DMs and X mentions into unified queues. Auto-ack with templates; escalate to voice when needed.
UGC & Influencer Workflows
Collect creator submissions, approvals, and payouts. Notify creators on status updates across WA/SMS for faster turnaround.
Engagement Playbooks
Launch & Hype
Teasers → waitlist capture → drop alerts with trackable links to IG Reels, X posts, or product pages.
Live & Events
Go-live pings, creator collabs, giveaway codes, and post-event recap nudges to convert viewers.
Retention & Loyalty
Inactivity triggers → personalized offers, new content alerts, and re-engagement series on WA/SMS.
Crisis & Care
High-volume mention spikes → sentiment alerts, ready responses, and escalation to human agents.
Smart Routing & Short Links
Geo/time-aware routing across SMS/WhatsApp/Email. Auto-UTM tagging and branded short links per platform to attribute ROI precisely.
Moderation & Compliance
Template approvals, profanity filters for UGC, opt-in/opt-out governance, and auditable logs for regulated verticals.
Expected Outcomes
↑ Engagement
More clicks, comments, DMs
↑ Conversions
Tracked from post to purchase
↓ Response Time
Unified inbox & macros
Brand Safe
Moderation + approval flows
Turn followers into loyal customers
Coordinate campaigns, manage DMs, and prove ROI—across SMS, WhatsApp, Email, and every social touchpoint.