Banking & Finance
Secure, compliant customer communications across every channel.
OTP / 2FA & Login Security
Bank-grade authentication via SMS/WhatsApp OTP. Voice IVR fallback where SMS delivery is limited. Throttle & replay protection.
Real-time Account Alerts
Balance updates, debit/credit notifications, card-not-present alerts, and suspicious activity warnings in seconds.
Regulated, Compliant Messaging
Template governance for RCS/WhatsApp/SMS, audit trails, opt-in/opt-out management, DND checks, and regional compliance.
Customer Lifecycle Playbooks
Onboarding & eKYC
Welcome flows, document reminders, branch/agent handoffs, and account activation nudges.
Daily Banking
Mini-statements, low-balance alerts, credit-card due reminders, EMI schedules, and spending insights.
Lending & Cards
Pre-approval offers, e-mandate setup, disbursal alerts, utilization nudges, and limit-increase consents.
Risk & Collections
Soft reminders, promise-to-pay capture over WhatsApp, self-serve links, and agent escalation to voice.
Secure Templates & Governance
Role-based approval flows, brand sender management, content hashing, and full message lineage for audits & regulators.
Omnichannel Service Desk
WhatsApp/SMS intake with ticket IDs, smart replies for FAQs, and voice escalation with call recording references.
Expected Outcomes
↓ Fraud
2FA + real-time alerts reduce risk
↑ CX / NPS
Timely, proactive notifications
↓ Call Volume
Self-serve links & chat workflows
↑ Delivery
Smart routing across SMS/WA/Voice
Make every transaction trusted
Authenticate users, prevent fraud, and keep customers informed—on SMS, WhatsApp, RCS, Voice & Email.